A. Information We Collect

1. Information You Provide Directly

We collect and store personal data you provide when registering or using our services, particularly when creating or participating in German language test preparations. If you submit information about others (e.g., test takers), you must ensure you have informed them appropriately and obtained their consent before sharing their data with us.

2. Information Collected Automatically

Log Data: We collect information that your browser transmits whenever you visit our Platform. This may include your IP address, browser type/version, pages visited, time spent, and other statistical data.

Analytics (non-personal data): We utilize third-party analytics services (such as Google Analytics) to understand user interaction with the Platform. These tools may use cookies to gather anonymous data about your behavior and device. You can disable cookies to prevent this tracking.

3. Advertising Cookies

DoubleClick Cookie: Google uses cookies to serve ads based on users’ visits to this or other websites. You can opt out via the Google Ads Settings.

Remarketing: We may use services like Google AdWords to serve targeted ads based on your past visits. You may customize or opt out via Google’s browser add-on or ads settings.

B. Use of Personal Data

We use your personal data to deliver, support, and enhance the services offered through our Platform. Specific uses include:

• Administering and managing the tests you take, purchase, or schedule.
• Sending newsletters, service updates, promotional content, or responding to queries and concerns (you can unsubscribe at any time).
• Monitoring usage for appropriate access, improving system functionality, troubleshooting issues, and testing new features.
• Saving login details to streamline your experience.
• Analyzing trends, usage, test performance, and developing insights using aggregated, anonymized data.
• Improving and innovating services based on user behavior and feedback.

Legal Basis for Processing

We process your data:

• With your consent.
• To respond to your direct communication.
• When necessary to fulfill legitimate business interests that do not override your fundamental rights and freedoms.
• To meet contractual and legal obligations.

C. Sharing of Personal Data

Business Transfers: In the event of a merger, acquisition, or transfer of assets, your personal data may be included in the transaction. The acquiring party will be bound by the terms of this Privacy Policy.

Legal Obligations: We may disclose your data in response to lawful requests, such as court orders or government investigations, or to prevent fraud, safeguard users, or enforce platform policies.

D. Data Security

Study Gate employs appropriate technical and organizational safeguards to secure your personal data against loss, unauthorized access, or misuse. While we take steps to protect your data, we cannot guarantee absolute security. We recommend you keep your login credentials confidential and ensure your device remains secure.

E. Your Rights

If you are an Indian resident, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of personal data under certain conditions.
• Ask us to temporarily restrict data processing.
• Request your data in a structured, machine-readable format (portability).
• Object to data processing based on legitimate interests or for direct marketing.
• Challenge decisions made solely by automated means that have a legal or significant effect.
• Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact info@studygate.in.

You may also lodge a complaint with a data protection authority in your state or jurisdiction.

F. Third-Party Services

Our Platform may contain links to external sites, apps, or services. We are not responsible for the privacy practices of these third parties. When you access external links, their privacy policies govern your data—not ours. If you allow third-party access to your account, you do so at your own discretion and risk.

G. Data Retention

We retain your data only as long as necessary to provide our services or meet legal requirements. Test-taker information (e.g., names, emails, scores) is retained for a maximum of 5 years.

H. Data Storage Location

Your information is stored on servers located in India, and we adhere to applicable data protection laws for secure handling. Your data may also be transferred to and processed in jurisdictions outside your own, where laws may differ.

I. Cookies

Cookies are used to enhance your browsing experience by remembering preferences and tracking site usage for analytics and performance optimization. For details on how cookies are used and how to manage them, please refer to our Cookie Policy.

J. Children’s Privacy

Our Platform is not intended for users under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately. We will delete such information upon verification.

K. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly to stay informed of updates.

L. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at: info@studygate.in